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Our Frequently Asked Questions
Planning your stay in Bergerac? On this page, you'll find all the essential information for organizing your visit. Still haven't found the answer to your question? Contact us by phone, email, or via the form. See you soon at our charming hotel in Bergerac!
Where is the Hotel de Bordeaux located?
The hotel is located right in the city centre of Bergerac. This central location allows you to explore the old town, the quays and the markets on foot, in the heart of the Dordogne and the Périgord pourpre region.
Our locationWhat are the arrival and departure times?
Check-in is between 3:00 PM and 9:00 PM and check-out is before 11:00 AM. For any special requests (baby cot, extra bed, late arrival), please contact our team so we can best prepare for your stay.
Contact usWhat types of rooms do you offer?
We offer 40 comfortable rooms: Standard Double Rooms, Standard Twin Rooms, Comfort Double/Twin Rooms, Comfort Triple Rooms, Quadruple Rooms and one Suite. All are air-conditioned and feature a flat-screen TV, a welcome tray, a private bathroom and a hairdryer.
Our roomsWhat are the reception hours?
The reception is open during the day and will answer your questions in English and Spanish, providing useful tourist information for your stay.
Contact usWhat does breakfast offer?
The buffet breakfast offers everything you need to start your day right: hot drinks, fruit juices, a variety of breads, pastries, cheeses, cold cuts, fruits, cereals, yogurts, and much more.
It is served every morning, from 8:00 to 10:00 on weekends, at a price of €14, or €8 for children aged 3 to 11 (free for children under 3). You can enjoy it in your room, in the garden, or in the dining room.
Our breakfastDoes the hotel have a swimming pool?
Yes, nestled in the heart of our leafy garden with a terrace and cozy corner, the Hôtel de Bordeaux offers an 11 x 5 meter outdoor swimming pool, heated by the Périgord sun.
It is open every year from May to mid-October (dates may vary slightly depending on the weather), daily from 10:00 am to 8:00 pm during the season. Sun loungers are available, and pool towels can be purchased at reception.
Our swimming poolWhat parking solutions do you offer?
We have private parking available by reservation, at a rate of €12 per night per vehicle (car or motorcycle, maximum height 2.30 m).
You can also park in front of the hotel at the Gambitta public car park (fee applies), on the surrounding streets (fee applies from 9:00 am to 7:00 pm) or at the free Lords Captains car park, located approximately 50 meters away.
Our parking lotCan we eat at the hotel?
We offer the option to reserve "Vrai & Bon" (real & good) wines, available for lunch and dinner. And thanks to our central location, many of Bergerac's restaurants are within walking distance of the hotel.
Learn moreAre pets allowed?
Yes, pets are allowed for €10 per night per pet. Please let us know when making your reservation.
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